HomeAbout UsServicesBlogContactsGet Consultation
Legal Protections

Privacy Policy & Data Security

Last Updated: February 18, 2026

1. Introduction & Data Controller

Vortex Technologies Private Limited ("Vortex", "we", "us") prioritizes user privacy. We act as the Data Controller under the terms of India Digital Personal Data Protection Act of 2023 (DPDP Act). Our corporate registered parameters remain fully transparent: Corporate ID: U72900KA2026PTC189504; Registered Headquarters: Level 11, Prestige Trade Tower, Palace Road, High Grounds, Bengaluru, Karnataka 560001, India. Customer care desk: [email protected].

2. Scope of Coverage

This policy details how we organize, localise, secure, and clear personal records provided when navigating this web structure or transmitting inquiries through our secure intake channels.

3. Data Elements We Collect

  • Submitted Identity elements: Names, corporate email vectors, national phone indicators, and descriptive logs shared voluntarily through our integrated web contact structures.
  • System Telemetry elements: Automated captures comprising masked IP allocations, dynamic operating setups, browser identity tags, page load counts, and system cookie flags.
  • Third-Party Interfaces: Compliance telemetry tracking signals. We never purchase consumer marketing catalogs.

4. Legal Grounds for Processing

Objective For RetentionRelevant Telemetry FieldLegal Authorization Base (DPDP Act 2023)
Answering queries submitted through formsFull Name, Corporate Email, Mobile Number, Message DetailsConsent (Section 6, DPDP Act 2023)
Analyzing website trafficMasked IP, browser details, site telemetryLegitimate Business Purpose
Ensuring security complianceSystem and access logsPreventive Security Auditing

5. Cookie Consent & Advanced Consent Tracking

To support digital safety compliance, this platform sets a local Consent management framework (Google Consent Mode v2 style). Strictly necessary functional cookies run automatically to protect communication integrity. Non-essential tracking runs only after receiving your explicit approval.

6. Data Sharing with Third Parties

We do not sell personal data. Data is shared with authorized hosting providers and analytics systems only as allowed by law, or to comply with official directives from the Data Protection Board of India.

7. Domestic Data Localization

To comply with the DPDP Act, all core databases are hosted in secure Tier-IV facilities located inside India. International queries are handled under strict contract protections.

8. Data Retention Policies

Personal data is retained only as long as needed to fulfill the system delivery objectives or to satisfy statutory tax and business tracking obligations inside India.

9. Your Legal Rights

You can contact our support team at any time to inspect your personal data, request corrections, or ask for complete deletion. You also have the right to file appeals directly with the Data Protection Board of India.

10. Protections For Children

Our platform does not knowingly collect data from children under 18 years of age. If any such data is accidentally collected, it will be deleted immediately.